Platform and devices accessibility
All major operating systems, including Windows, Android, and iOS are well catered for by the platform. Older Android devices are compatible too, with users on JellyBean 4.1 and above being able to download the app. While Windows 7 is covered, you should bear in mind that Microsoft stopped supporting the system in January 2020, which may affect how Scanguard operates on your device.
User Experience
Usability is definitely one of the platform's strengths, and the same interface is applied across all operating systems. The dashboard is easy to navigate and you’ll find all features via a drop-down box. Everything you expect from a good piece of antivirus software is there and can be accessed in just a few clicks.
You’ll be able to run malware scans, initiate a performance booster check, lock specific mobile and desktop apps behind a passcode, and activate your VPN if you’ve chosen this as an add-on.
However, there are one or two small annoyances that detract from the user experience. For instance, you can’t stop a scan once it’s been started and you’ll get the occasional report of a fals
Plans and rates
Plans come in three tiers, with more features becoming available the more you pay. We’ve summarized the basics for you below:
- Essential Antivirus - $24.95 per year (then $99.95 after year one) - The basic package where you’ll get features like ransomware protection, device performance optimization tools, and a web browser cleaner. This option only protects one device
- Antivirus Pro - $39.95 per year (then $119.95 after year one) - Get everything from the essential package, plus protection for up to three devices and a web shield extension
- Ultimate Antivirus - $59.95 per year (then $149.95 after year one) - Receive all the benefits of the two lower-tier packages, plus an antivirus ebook to assist with safe browsing
You’ll notice that while the introductory offers are quite reasonably priced, there’s a significant price increase after year one. You won’t find a monthly subscription either.
However, the features are strong enough here to justify paying a little extra; in addition, you’ll get a 30-day money-back guarantee to take advantage of if you’re not happy with the service.
Payment methods
All major credit and debit cards are accepted as well as PayPal.
Customer service
Whichever package you sign up for, you’ll have access to 24/7 customer service via live chat or over the phone. If you prefer, you can also reach out over email. Response times can vary, but the agents are knowledgeable and helpful, and will typically get your queries resolved quite quickly.
However, you should bear in mind that the phone support can only answer questions about billing, and this isn’t made completely clear on the Scanguard website. If you have any technical questions, you should ask them via live chat or email.
Conclusion
Scanguard is a great all-round package with a solid set of antivirus features. It’s definitely not the cheapest software on the market, but you’ll get top-notch device protection for the price. In particular, its mobile options and performance optimization tools are really quite affordable when compared to offers from its competitors.
The platform is very intuitive and even beginners should have no problem getting to grips with the security features that are available. Despite some minor inconveniences, like being unable to stop scans, this service comes highly recommended by us. Why not give it a try for yourself and sign up for the 30-day, no-obligation free trial? See if Scanguard is the right option for you.
